Consultations - Shaping our future: libraries and customer services

Libraries and customer services survey

We currently spend £2.2million on libraries and customer services.

By changing the way we work, we will save £120,000 across our libraries and customer services in this financial year (2016/17).

These savings will have no impact on the important frontline services we provide. Instead, we have taken the opportunity to make efficiencies by realigning and integrating our services; by increasing our income; entering into a shared arrangement for our mobile library services and by introducing new opportunities for income generation into our registration services. This has also given us the opportunity to build a solid base to take forward further changes.

However, we need to find a further £230,000 in savings from April 2017. These are needed to help meet an overall savings target of £350,000 for libraries and customer services which we need to deliver by 2018.

This is where we need your help. We need to find out what is important to you, to allow us to transform our services in the right way.