Sundry debts

Sundry debts are often referred to as miscellaneous invoices, and may be issued for a number of reasons for a range of services.

If you have received an invoice, it may be for a service you have requested from the Council. The Council is required to charge for the service, and does this mainly by the issue of an invoice.

Or you may receive an invoice to recover money/benefits you were not entitled to, or as the result of a legislative requirement or contractual agreement. 

Some examples for which we might raise an invoice:

  • Trade waste
  • Commercial rent
  • Housing rechargeable repairs
  • Social care charges
  • District heating charges
  • Roads charges
  • Licence fee
  • Grounds maintenance charges

Invoices are payable within 28 days of the invoice being raised. 

To see how the Revenues and Benefits Service handle your information, view our privacy notice.

Information on the invoice

If you have a query about an invoice, or if you need to change your name and address, contact the officer or team shown on your invoice.

If you can't reach us, leave a voicemail with your invoice number and contact number and we will return your call as soon as possible. 

You can also contact the Sundry Debt team:

Or you can write to:

Sundry Debt
Midlothian Council  
40-46 Buccleuch Street 
Dalkeith EH22 1DN

Please note: quote both your customer number and invoice number if you are contacting us, or if you need to make a payment.

Make a payment

Online

You can make a payment online 24/7 by credit or debit card.

Via phone

Set up a direct debit: If you have a bank account, a recurring monthly payment is the easiest and most efficient way of paying. Call the Sundry Debt Team on 0131 270 6778 and we will take your details over the phone; you will not need to fill in any paperwork. Or you can ask us to send you a form which you must fill in and send back to us.

Pay by debit/credit card: Call our 24/7 automated service on 0131 660 1845 and select option 3 ‘to pay an invoice’. When you're asked for your invoice number, enter the 10-digit number. 

Or you can call the Sundry Debt Team on 0131 270 6778:

  • 8:30am to 5pm, Monday to Thursday
  • 8:30am to 3:30pm, Friday

By post 

Do not send cash through the post. Make cheques or postal orders payable to ‘Midlothian Council’ and send to:

Midlothian Council
PO Box 3
Dalkeith 
EH22 1AQ

Remember to put your Invoice Number and Customer Number on the reverse of the cheque or postal order.

Please note: payments sent by post can take longer to reach your account.

PayPoints and Post Offices:

Take your barcoded invoice to any PayPoint or Post Office. There is no fee for this service.

Bank/BACS payment

Make payment to:

Royal Bank of Scotland
Sort Code: 83-17-26
Account No: 00128568

Use your 10 digit invoice number as a reference.

Arrangement

If you wish to make an arrangement for payment of this bill, contact the Sundry Debt team on 0131 270 6778.

Business customers

As a business customer, you can pay your invoices online.

What happens if an invoice is not paid?

Payment terms are 28 days unless otherwise agreed.

Failure to pay on time will result in recovery action being taken against you. We may write to you, phone you, or we may instruct debt collection agents to visit you. This may affect future requests for service.

Support

If you are struggling financially visit our cost of living support pages for advice and where to get help.

Copy invoices

If you require a copy of your invoice, either:

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