Tubing terms and conditions / safe use

General

Everyone must follow all instructions given by Centre Staff.
You must be at least 4 years old and 1 metre tall to use the tubing runs.
You must be at least 4 years old & maximum of 12 years old for the junior tubing slope.
We recommend long sleeved tops, long trousers and outdoor footwear
Helmets are not compulsory for the tubing runs
Helmets are compulsory for the junior tubing slope.
Only 1 person at a time in a Tube.
Do not stand in the Tube.
Once your run is finished, clear the slope and return to the top. Make sure the bottom of the slope is clear before setting off.

If your party is cancelled because of weather (thunder, lightning, high winds, icy conditions), you may book another date or time, or request a refund.
Refunds require a minimum of 7 days notice and include a £10 administration fee
Transfers require a minimum of 4 days notice:
- 7 days or more before start date: no administration fee
- 6 - 4 days before start date: £20 administration fee
- No transfers/ refunds permitted within 3 days of start date
No parties will be cancelled due to rain or cold weather. We recommend bringing dry clothing for afterwards.
Confirmation of numbers and food options, if not already done so, should be done by 18:00 the Thursday prior to your party. No changes can be made after this.

Maximum 15 children
Helmets (available from the Centre) and gloves are compulsory
No adults in tubes
Ratios:
- Age 4 and 5: 1 adult to 5 children
- Age 6+: 1 adult to 10 children
- 4 and 5 year olds must have parental supervision.

We are unable to store gifts or birthday cakes on the day. Please use your early access to the party room to bring these into the Centre.

Party organisers or parents must supervise the children at all times.